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An experienced extension of your marketing or business-banking team
Think of Glen as an experienced extensionof your marketing or business-banking team, who helps coordinate the work andkeep your small-business support moving.
He’ll sit down with you and help:
- Identify the questions business owners are asking, along with content gaps and opportunities to help.
- Build a practical content andtools roadmap around acquisition, education, engagement and retention.
- Plan resource journeys that support owners from start-up and cash flow through growth, resilience and succession.
- Connect website content with search, email, social, campaigns and banker conversations.
- Coordinate content creation,localization, branding and delivery with TSBC’s content and digital team.
- Review priorities with yourteam and refine the programme as your audience and goals change.
- Test, iterate and adjust toensure your business objectives are met.
Small-business owners need relevant, practical help when they are making a decision. Banks and credit unions need that help to support their customer or member business goals. Glen’s work brings these needs together, helping your team move from disconnected resources to a useful, coordinated programme.
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A content agency may create campaigns.
A calculator company may supply software.
But Glen brings a founder’s perspective, decades focused on small-business education, experience across markets and segments, and a deep understanding of how financial institutions use business resources. TSBC can deliver the strategy as well as the content and tools, through one connected team.


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